"I strive to unlock economic potential for individuals, entrepreneurs and society by creating simple products that are in tune with the voice and needs of our customers."
Payments, Digital Commerce, Multi-Modal Design, Product Design
At Citi Ventures Studio, Jake creates UX and design systems for new products conceived at the incubator.
Jake joins Citi Ventures from Google, where he worked on the Assistant team. Previously, he led the design of Fitbit Pay, and Media features on FitbitOS. Earlier in his career, Jake worked at Venmo, where he helped launch the company’s Pay with Venmo solution, and HotelTonight, where he designed the HT Perks program, hailed as the simplest loyalty program in the industry by Condé Nast Traveler.
Jake graduated from Carnegie Mellon University where he studied Information Systems and Human-Computer Interaction. He grew up in Michigan, which instilled his appreciation for lakes and the great outdoors.