We focus on emerging technology trends and business applications; partner actively with Citi business, technology, and Innovation Lab teams; and experiment to learn how emerging technologies drive client engagement, operational efficiencies, and future growth.
Monitor the emerging technology landscape to identify relevant trends and innovations.
Perform deep-dive research and analysis to learn about select technologies and their implications.
Collaborate with internal and external innovation ecosystems to surface new opportunities.
Experiment with emerging technologies to gain hands-on experience and learning.
Identify and share new strategic options and opportunities to influence adoption within Citi.
We monitor a wide range of next-generation technologies and deep dive in select areas with the greatest potential to disrupt and grow our business. Examples include:
Leveraging AI for financial services can help reduce costs, accelerate and enhance decision insights, improve service through human augmentation, and make the financial system safer.
DLT introduces new mechanisms for economic coordination and may help improve operational efficiencies, reduce human error, and ensure better regulatory compliance.
By moving computing power closer to the edge of the network or even into IoT devices themselves, edge computing can transform the operational capabilities of IoT devices—helping to create new products, shape new industries, build new business models, and transform mobile banking.
XR has the potential to change how people interact with the world, move through experiences, make decisions, communicate, understand complex datasets, and test-drive new experiences or purchases.
New algorithms and protocols for encryption, authentication, digital signatures, and key exchange can help meet escalating security and performance requirements.
Quantum computers can solve select problems many orders of magnitude times faster than traditional computers, enabling them to optimize portfolios, identify key fraud indicators, and more in revolutionary new ways.